Legal · Privacy Policy
We take your privacy seriously. This Policy explains what data we collect, why we collect it, how we use it, and your rights. We do not sell your personal data. Ever. This Policy applies to all users of omnibotx.ai and the OmniBotX platform.
Atronus Technologies LLC ("we," "us," "our") is the data controller for personal data collected through OmniBotX. We are a Texas limited liability company headquartered in Pearland, Texas. For privacy inquiries, contact privacy@omnibotx.ai or call +1 (713) 609-3615.
| Data Type | Purpose | Retention |
|---|---|---|
| Name, email, phone | Account creation, communications | Until account deletion + 30 days |
| Business name, industry, website | Bot configuration, service delivery | Until account deletion |
| Payment method (tokenized by Stripe) | Billing — we never see raw card data | Per Stripe's retention policy |
| Bot configuration (services, FAQs, tone) | Powering your deployed chatbot | Until account deletion |
When visitors interact with your deployed OmniBotX bot, we collect:
This data is accessible to you (the subscriber) in your dashboard. We do not use end user conversation data for any purpose other than providing the Service and generating analytics for your account.
OmniBotX uses the following third-party services to deliver the platform. Each has its own privacy policy:
We do not sell, rent, or share your personal data with advertisers or data brokers.
Depending on your location, you may have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data ("right to be forgotten").
Request your data in a machine-readable format.
Opt out of marketing communications at any time via unsubscribe link.
Request we restrict processing of your data in certain circumstances.
To exercise any of these rights, email privacy@omnibotx.ai. We will respond within 30 days. California residents have additional rights under CCPA — see Section 7.
If you are located in the European Economic Area (EEA), our legal basis for processing your personal data is:
Data transfers from the EEA to the United States are made pursuant to Standard Contractual Clauses (SCCs) or other approved transfer mechanisms. Enterprise subscribers may request a Data Processing Agreement (DPA).
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to:
To submit a CCPA request, email privacy@omnibotx.ai with subject line "CCPA Request." We will verify your identity and respond within 45 days.
We implement industry-standard security measures including:
No system is 100% secure. In the event of a data breach affecting your personal information, we will notify you within 72 hours as required by applicable law.
OmniBotX is a business-to-business service not directed at individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact privacy@omnibotx.ai immediately.
We may update this Privacy Policy periodically. We will notify subscribers of material changes by email at least 14 days before the changes take effect. The "Effective Date" at the top of this page indicates when the current version was last updated.
For privacy questions or to exercise your rights:
If you are an EEA resident and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.